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Feb 19, 2016 |
- Customer and Digital Experience Touchpoint Analyis
- Customer Self service/Empowerment
- Customer Loyalty/Advocacy/Lifetime Value
- mCommerce and eCommerce
- Cross-channel Planning
- Gamification
- Advocacy Panels/Testing
Feb 19, 2016 |
- The Internet of Things
- Wearables & the Quantified Self
- Pervasive, Context-Aware Computing
- Digital Displays and Visualization
- Drones & AI Recognition
- Robotics
- FinTech
- Big Data Architecture
- Augmented Reality/Virtual Reality (VR)
- Vendor RFP/Selection
Feb 19, 2016 |
- Breakout Ventures
- Incubating Innovation
- The Crowd Economy
- The On-Demand Economy
- The Sustainable Economy
- Niche Markets
- Outside-of-Market propositions
- Mergers, Alliances and Partnerships
- Crowdsourcing, funding and co-creation
- Real-time, service and trust-driven transformations
- Low impact and green approaches
- Targetable marketes, geographies and needs
Feb 19, 2016 |
- The Buzz Report – Metatrends and Impact
- Global Scouting and Scanning
- Ongoing Future Trends Radar and Assessment
- Technology & Digital Trends
- Predictive Analytics
Feb 19, 2016 |
- Customer Research
- Business and Competitive Intelligence
- Vision/Mission/Goals Development
- Core Competencies Audit
- Opportunity/Threat Assessment
- Future Portfolio Planning
- Market Quantification and Forecasting
