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Apr 15, 2016 |
Feb 19, 2016 |
- Customer and Digital Experience Touchpoint Analyis
- Customer Self service/Empowerment
- Customer Loyalty/Advocacy/Lifetime Value
- mCommerce and eCommerce
- Cross-channel Planning
- Gamification
- Advocacy Panels/Testing
Feb 19, 2016 |
- Customer Research
- Business and Competitive Intelligence
- Vision/Mission/Goals Development
- Core Competencies Audit
- Opportunity/Threat Assessment
- Future Portfolio Planning
- Market Quantification and Forecasting
Feb 18, 2016 |