What Customers Want – The Ever-Changing Basket of Customer Expectations Presentations, Presentations - Brand Content & Social Business, Presentations - Customer Experience/Insights, Presentations - Emerging Trends, Presentations - Marketing/Brands, Presentations - New Business Models, Presentations - Product & Service Innovation Skills chief marketing officer, cmo, customer experience, customer satisfaction, foresights, insights, new landscape, new marketing, new media, Sean Moffitt, shifts, The North Collective, trends, values, wikibrands Posted on March 1, 2016 ← The New CMO – The 7 Evolving Roles of Your Key Customer-Facing Executive The Future of Work – How the Workplace Disrupts Itself into a Much Different Future →